State Complaint C26-673, Virginia Department of Education

A parent alleged that VDOE failed to process a complaint against itself. VDOE found itself in noncompliance and required a review of its complaint process and an expedited investigation.

Complaint Cited in the Following Article:

• TK

Issues:

• Procedural Safeguards—Complaints:

  • The allegations concerned the Virginia Department of Education’s (VDOE) handling of a systemic complaint filed against the agency April 3, 2026.

    • Failure to Issue a Notice of Complaint: Whether VDOE failed to issue the required Notice of Complaint within seven business days.

    • Failure to Issue Timely Findings: Whether VDOE failed to issue a Letter of Findings within the 60-day timeline.

    • Failure to Follow Other Complaint Procedures: Whether VDOE failed to issue a Letter of Inquiry, provide instructions for resubmission if warranted, and give the complainant an opportunity to respond to the complaint.

Findings and Related Documents: